How to Delete Your Walmart Account in 2024 

In the world of retail, Walmart stands as a household name, known for its affordability and convenience. With over 11,465 stores worldwide, it has become a go-to destination for shoppers seeking quick and budget-friendly purchases. The retail giant offers a wide range of shopping experiences, including Walmart Supercenters, Discount Stores, Neighborhood Markets, and the convenience of Walmart Express. 

However, despite its reputation, there may come a time when you find yourself wanting to part ways with your account. Whether it’s due to concerns over security, an extended break from online shopping, or simply a desire to step away from the online world, the need to delete your Walmart account may arise. While Walmart’s website doesn’t offer a direct option for account deletion, don’t worry; we’ve got you covered. 

This article will guide you through the process of how to delete your Walmart account securely.

Preparing to Delete Your Walmart Account

Before you dive into the process of deleting your Walmart account, there are some essential steps to prepare yourself. You’ll need to gather information and make sure you’re ready for a smooth account deactivation. 

Here’s what you should do to delete it:

Gather Your Documents

Deactivating an online account often requires verifying your identity. This is a security measure to prevent unauthorized account closures. To delete your Walmart account, you’ll need three key pieces of information:

  • Email Address: Ensure you know the email address associated with your Walmart account. As most individuals have multiple email addresses, having the correct one is crucial.
  • Password: Remember your Walmart account password. If you’ve forgotten it, you can usually reset it via your email. It’s essential to have this information to proceed with the deletion.
  • Billing Address: You’ll typically need your billing address, which is commonly your home address. This is another layer of identity verification.

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If you’re unsure about any of this information, it’s advisable to recover or update it before initiating the account deletion process.

Account Recovery

If you can’t recall your Walmart account password, most online platforms, including Walmart, offer a “Forgot Password” option. This will guide you through the process of resetting your password via your registered email. Make sure you have access to your email to complete this step.

Address Any Open Matters

Before you proceed with deleting your Walmart account, it’s good practice to ensure there are no pending orders, refunds, or customer service issues. It’s essential to address these before initiating the account deletion process.

Cancel Walmart+ Subscription

If you have an active Walmart+ subscription, make sure to cancel it before deleting your account. Head to your account page, navigate to Walmart+ and choose “Manage Plan,” then follow the steps to cancel your Walmart+ subscription.

Now that you’ve prepared with the necessary information and taken care of any open matters, you’re ready to proceed with deleting your Walmart account. 

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How to Delete Your Walmart Account

Deleting your Walmart account may not be as straightforward as clicking a button on their website, but it can still be done with a few relatively simple steps. Follow this guide to remove your Walmart account from their database:


  • Open your web browser and navigate to
  • If you’re not already signed in, log in to your Walmart account using your email and password.

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Contact Customer Service

  • Since there isn’t a direct option to delete your Walmart account on the website, you’ll need to contact their customer service

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  • Scroll down to the bottom of the page and look for the “Contact Us” link under the “Help” section. 

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  • Click on it to proceed.

Send an Email

  • On the “Contact Us” page, you’ll see different options. 

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  • Under “Using”, click on “Email”. 
  • This is the avenue for editing your account details and, in this case, requesting the deletion of your account.

Compose Your Email

In the subject line, type “REQUEST TO DELETE MY ACCOUNT”. 

In the body of the email, express your desire to delete your Walmart account. You can use the following as a template:

“Dear Walmart Support Team,

I would like to request the deletion of my Walmart account. Please assist me with this process. My account details are as follows:

Email Address: [Your Walmart Account Email]

Billing Address: [Your Billing Address]

Thank you for your attention to this matter. I look forward to confirming the account deletion.

Sincerely, [Your Name]”

  • Ensure you provide accurate information to speed up the process.

Submit Your Email

  • After composing your email, click the “Submit” button to send it to Walmart’s customer service.

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Await Confirmation

  • You’ll receive an automated response from, acknowledging the receipt of your email. 
  • Avoid responding to this email. will send a separate email to confirm that your request to delete your account has been processed successfully.

Account Closure

  • Once you receive the confirmation email from Walmart, your account will be deleted. 
  • You won’t be able to log in with that account or make further purchases using it.

These steps will guide you through the process of removing your Walmart account. While it may not be as convenient as some other platforms, it’s designed to ensure the security of your information.

How to Delete a Walmart Account Through the Mobile App

If you prefer using the Walmart mobile app to request the deletion of your account, this section will guide you through the process:

Open the Walmart App

  • Start by launching the Walmart mobile app on your smartphone or tablet. Make sure you’re signed in to your Walmart account.

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Access Your Account

  • Locate and tap on the “Account” icon, usually found at the bottom-right corner of the app screen. 

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  • This will take you to your account settings. Then, click on “Help”.

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Scroll to the Bottom

  • Scroll down to the very bottom of the account settings page. 

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  • You should find an option that says “Request to Delete Account”. 

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  • Tap on it to initiate the process.

Follow Instructions

  • The app will guide you through the necessary steps for deleting your account. 
  • Be prepared to provide your email address, billing address, and other account-specific information.

Confirm Account Deletion

  • Express your desire to delete your account when prompted. 
  • Once you’ve completed all the necessary steps, your account will be scheduled for deletion.


  • You should receive a confirmation email or notification to confirm that your request has been received and processed successfully. 
  • Your Walmart account will now be permanently deleted.

Using the Walmart mobile app is a convenient way to request account deletion, especially if you frequently use the app for shopping. Just follow these steps, and your account will be on its way to deletion.

Remember to cancel any active Walmart+ subscriptions or services linked to your account before initiating the deletion process. This will ensure you don’t face any unexpected charges or inconveniences down the road.

How to Delete a Walmart Account for a Deceased Person

Managing someone else’s digital legacy can be a sensitive and challenging task. If you find yourself in a situation where you need to delete a Walmart account for a deceased loved one, here are the steps to follow:

Log in to their Email

  • Unfortunately, this step is non-negotiable. To delete the Walmart account, you must access your loved one’s email, as Walmart requires specific information found within the email account. 
  • Log in to your loved one’s email account. Ensure you have access to their email inbox and folders.

Retrieve Order Number

  • Walmart requires an order number to confirm the active account’s status. These order numbers are typically included in order confirmation emails sent by Walmart. You can find an order number in the email, which serves as proof of an active account.
  • Check the inbox and “Deleted” folders for Walmart order confirmation emails. You need only one order number for the process.

Assemble Required Information

To facilitate the deletion process, you’ll need specific information about your loved one:

  • Their email address (the primary one used for online accounts).
  • Their billing address (usually found on a credit card or bank statement).

Contact Walmart Customer Service

  • In this situation, it’s advisable to use the chat or email option for assistance. This ensures clear communication, and it also provides a written record of your request. 
  • Contact Walmart’s customer service through their website’s chat or email feature.
  • Provide the customer service representative with the necessary information: the order number, email address, and billing address.

Request Account Deletion

  • Explain your intent to delete the account. Be clear about your purpose, and wait for a response. 
  • Walmart’s chat typically yields instant replies, while their customer service commitment ensures email responses within four hours.

By following these steps, you can efficiently manage your loved one’s digital legacy by closing their Walmart account to prevent any potential misuse.

It’s essential to remember that handling a loved one’s digital assets can be an emotional process. Be patient with yourself, and prioritize your actions based on the importance of the accounts involved. This way, you can gradually work through the list and ensure your loved one’s digital presence is protected.

Delete Walmart Account via Call

If you prefer direct communication, you can contact Walmart’s customer service to initiate the account deletion process. 

Here are the instructions:

Dial Walmart Customer Service

  • Call Walmart at 1-800-WALMART and select Option 1 on your phone keypad.

Verify Your Identity

  • When a customer service representative answers, you will need to provide the required information to verify your identity
  • This information includes the email address associated with the Walmart account, the order number, and the billing address.

Request Account Deletion

  • Express your intention to delete the account
  • Provide all the necessary information as requested by the representative.


  • Once the representative has verified the details, they will guide you through the account deletion process. 
  • You will receive confirmation that your request has been completed.

Remember, calling Walmart’s customer service allows for real-time communication, making it one of the faster options to close your account.

These methods of communication, whether through a phone call or email, allow you to convey your request to Walmart and initiate the account deletion process efficiently.


Deleting your Walmart account is possible by reaching out to their customer service through either a phone call or email. While Walmart doesn’t provide a one-click account deletion option on their website, following these steps will help you effectively close your account when needed. It’s essential to gather the required information to ensure a smooth account closure process. Remember to maintain security and privacy throughout this process by providing the necessary verification details.

Learn how to delete your Discord account or if you are an owner, then follow our easy guide about how to delete your Discord server.

Why was my Walmart account deactivated?

Understanding why your Walmart buyer account may have been deactivated is crucial before diving into the reactivation process. A common reason for deactivation includes violations of the return policy, such as excessive returns, fraudulent activities, or system abuse.

Is it allowed to have two Walmart accounts?

Owning multiple accounts on Walmart offers several advantages, including the ability to reuse one-time discounts, manage multiple projects simultaneously, and increase profits through the referral program.

Can you permanently close a Walmart account?

To permanently delete your Walmart account, you need to provide the email address associated with the account, the password, and the billing address on file to a Walmart customer service representative. They will assist in the permanent closure of your account.

Is it possible to cancel a Walmart membership?

You can cancel your Walmart+ membership either through your Walmart+ account page or by reaching out to customer care. Please note that there are no refunds available if you choose to cancel. If you decide to cancel before the end of a paid period, you will retain access to membership benefits until the paid period concludes.

How can I reset my Walmart user ID?

Resetting your Walmart user ID is a straightforward process. Simply click on the "Forgot User ID/Password" link on the login page. You will need to provide your Social Security Number, 16-digit card number, and security code (CVV) to recover your User ID and/or password.

What is the cost associated with having a Walmart account?

Walmart offers various Walmart+ plans. You can opt for a monthly plan at $12.95 per month or an annual plan at $98 per year.

Can I sell on Walmart from Pakistan?

As of April 7th, 2021, Walmart has removed its U.S. address and business tax identification requirement for sellers on its marketplace. This means that the marketplace is now accessible to sellers worldwide. However, businesses are still required to undergo Walmart's verification process and meet other criteria for approval.

Mehak is known for giving detailed, clear, valid, and up-to-date information. She after doing complete research writes about a wide range of tech topics, from the latest gadgets and software to emerging trends, telecom packages, and innovations

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